I'm happy and this is a long review. The TL;DR is that they're awesome.I can't recommend Culligan of KC enough. Truly, they have been phenomenal. Sales, installation, even the managers I've spoken with were all just friendly, knowledgeable, and helpful. I have a special needs kid and am fairly new to Kansas City, and I was not prepared for how hard and chlorinated the water in Olathe is. My kid has severe digestive issues and skin issues and is super sensitive to all kinds of things, so I finally decided we needed a water softener and RO.Justin came out and tested my tap water for all the things (it's as bad as I thought) and explained all my options really well, helping me decide what I really needed for my house and my budget without pressuring me. Honestly, a wonderful salesman. The kind of salesman that all salesmen should be but rarely are. He's answered all my questions (and I have had a lot), returns messages and calls with no problem or delay, and is just a great guy to work with.Josh installed my equipment a week or two later, and was super professional and efficient. He got my water softener, dechlorinator, and RO all hooked up and installed with no issues, and then made sure I understood the equipment and operation of all the things. Justin popped in during installation and made sure I was happy with everything and they were just really great.Justin came back a couple weeks later to make sure everything was going well and I was happy with everything and the equipment was working as it should (it was). I decided that I needed a larger RO tank (I use more than I estimated) and he came through again, explaining my options and getting me what I needed.Damien came and installed my larger RO tank, and was super great about working around my schedule. He was friendly and efficient, replaced my tank quickly with no issues.If you're worried about your water, these are the guys to call, hands down. I have recommended them to strangers, to my family, and will continue to be a customer here.